At Penelope Light, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We collect various types of information, including:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.
Account Information: If you create an account, we may store your login credentials and preferences.
Device & Usage Information: IP address, browser type, operating system, and pages visited on our website.
Cookies & Tracking Technologies: We use cookies and similar tools to improve your experience and analyze site performance.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order confirmations, shipping updates, and promotional offers (if you opt-in).
Improve our website, services, and user experience.
Prevent fraud and ensure website security.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
Service Providers: Payment processors, shipping companies, and marketing partners who assist in order fulfillment and business operations.
Legal Authorities: If required by law, or to protect our rights and comply with regulations.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You have the following rights regarding your personal data:
Access & Update: You can update your information by logging into your account or contacting us.
Delete or Restrict Data: You can request data deletion or restriction under certain circumstances.
Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “Unsubscribe” link in the email or contacting us directly.
Opt-Out Instructions
If you wish to opt out of marketing emails, data tracking, or cookies, you can:
Click the “Unsubscribe” link in any marketing email.
Contact us with your request to opt out of data collection or marketing.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal data.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.